New Year Massage
As we said goodbye to 2024, I want to take a moment to reflect on the incredible strides we have made at SMP Tours & Travel last year, all in service of enhancing your experience as trusted travel partners. Together, we have navigated a year of growth, innovation, and transformation—and I could not be more excited about what is on the horizon for 2025. Last year, we prioritized key investments to strengthen our tools, resources, and support. One of the most significant accomplishments was expanding our working team with in Uganda and overseas. This growth enhances our in-destination support and ensures better availability for you and your clients, positioning us to meet and exceed expectations no matter where or when support is needed. We also restructured our reservations process to streamline your interactions with us. Once a deposit is received on a booking or on something else, we corporate to work on you and follow-ups and questions. This change allows our SMP Specialists to focus on what they do best—crafting flawless, custom itineraries for you and your clients—while ensuring you have a single, knowledgeable resource to assist with booking details. The result has been faster response times and elevated, high-touch service that we know you and your clients value. Our product offerings have grown substantially as well, guided by our commitment to quality. We have expanded our portfolio of hotels and experiences to include a wider range of properties, from the largest and most iconic destinations to off-the-beaten-path gems. With these carefully curated additions, you can confidently offer your clients travel experiences that are as luxurious as they are memorable. Looking ahead, we have already laid the groundwork to grow this offering even further in 2025. Technology was another area of focus for us Last year. To better connect with you and your clients, we introduced a state-of-the-art phone system that ensures your calls are routed quickly, efficiently, and accurately, so you always reach the right person at the right time. Additionally, we launched a redesigned website featuring enhanced search functionality, sample itineraries, and educational resources, all designed to simplify your expe rience and help you close sales with greater ease. Beyond these exciting developments, I want to highlight the dedication and expertise of our SMP Specialists, whose tenure and knowledge remain one of our greatest strengths. Their passion for curating exceptional travel experiences continues to set us apart. As we look forward, I am thrilled to share some of the exciting initiatives we have planned. As of just this week, you will see sleek and modernized itineraries that are easy to share and more impactful than ever. These enhancements are part of our continued effort to provide you with tools that support your success and allow us to serve your clients with excellence. There are still more exciting updates in the works, which will be announced in 2025! Thank you for being an integral part of SMP TOURS AND TRAVELS . Your trust, honest feedback, and partnership inspire us to keep innovating and improving. Here is to a bright and successful 2025, filled with even more opportunities to create unforgettable Worldwide journeys together. Warm regards, Mugisha Stephen CEO, SMP Tours & Travel
INDEPENDENCE WEEKEND AT KIDEPO NATIONAL PARK 2024
6 Days Canada Easter Tour 2024
Includes Flight Ticket, Visa Processing Assistance, Accommodation, Hop on, Hop off Tour Toronto, Montreal City Tour, Maid of Mist Excursion, Airport Transfers.
Witness the Mighty Murchison Falls
Prepare to be awe-struck by the powerful beauty of Murchison Falls. Located within Uganda’s oldest and largest national park, Murchison Falls National Park, this magnificent waterfall is a sight to behold. Cruise along the Nile River, spot hippos, crocodiles, and a myriad of bird species, and marvel at the dramatic cascade as the Nile squeezes through a narrow gorge. Don’t miss the chance to witness this natural wonder in all its glory.
